Quality & food safety
Imported the right way
What stands behind every Royal India pack on a New Zealand shelf – and what to do if something ever isn't right.
Registered food importer
Who brings Royal India to New Zealand
Royal India products sold in New Zealand are imported by Silk Route Imports Limited, which is registered as a food importer with New Zealand's Ministry for Primary Industries (MPI).
As a registered importer, Silk Route is responsible for the food it brings into the country – including being able to trace where products came from and where they went, and acting quickly if a product ever needs to be withdrawn or recalled.
Importer details
- Importer
- Silk Route Imports Limited
- MPI food importer registration
- FIMP011294
- NZBN
- 9429051957889
- Address
- 181G Great South Road, Takanini, Auckland 2112, New Zealand
Read the label
The pack is your best guide
Every Royal India pack carries the information you need. It's always the most up-to-date source – so please check it before you buy or cook.
Ingredients & allergens
Check the ingredient list and allergen statement on every pack, especially for wheat (gluten), milk and tree nuts.
Date marking
Best-before dates tell you how long a product keeps its quality when stored as directed.
Origin & supplier
Packs show where the product comes from and name Silk Route Imports Limited as the New Zealand supplier.
Storing your pantry
Good storage keeps staples at their best. Follow the directions on the pack; these are the basics.
- Basmati rice
- Keep in a cool, dry place in a sealed bag or airtight container, away from strong odours.
- Gur & shakkar
- Jaggery draws moisture from the air. Keep the jar tightly closed in a cool, dry cupboard and use a dry spoon.
- Biscuits
- Once opened, store in an airtight container to keep them crisp.
- Chakki Atta
- Store in a cool, dry place. Once opened, keep the bag sealed or move the flour to an airtight container.
- Soya chaap (canned)
- Store unopened cans in a cool, dry place. Once opened, transfer to a covered container and refrigerate.
Something not right?
If you have a concern about a Royal India product, please tell us. Include the product name, pack size, best-before date and where you bought it – and keep the pack if you can. You can also report food safety concerns to New Zealand Food Safety (MPI).